{"id":25045,"date":"2025-07-15T12:56:47","date_gmt":"2025-07-15T12:56:47","guid":{"rendered":"https:\/\/www.anthonydidonato.net\/wordpress\/?p=25045"},"modified":"2025-07-15T12:56:49","modified_gmt":"2025-07-15T12:56:49","slug":"help-your-agents-work-through-burnout","status":"publish","type":"post","link":"http:\/\/www.anthonydidonato.net\/wordpress\/help-your-agents-work-through-burnout\/","title":{"rendered":"Help Your Agents Work Through Burnout"},"content":{"rendered":"\n<p>Burnout is a serious issue that affects more than performance at work. Know the signs and how to help your agents get through it.<\/p>\n\n\n\n<p>Before Paula Davis founded the Stress &amp; Resilience Institute in Milwaukee and wrote the book Beating Burnout at Work, she spent several years as a commercial real estate practitioner. The inkling that she was experiencing burnout sparked when she realized she was procrastinating on certain tasks.<\/p>\n\n\n\n<p>\u201cI\u2019m rarely a procrastinator. I began going to work later. As a lawyer, I didn\u2019t have a start time. I started [showing up] 20 minutes later, then 30 minutes. I pushed the boundary,\u201d she says.<\/p>\n\n\n\n<p>She began waking up every day not wanting to go to work, and she found that she became sick more frequently.<\/p>\n\n\n\n<p>\u201cThat\u2019s the way stress impacts us physically. I would get a stomachache and then headaches; then it began happening every time I would close a deal,\u201d she adds.<\/p>\n\n\n\n<p>She felt that every curve ball in every deal was a major crisis. At home, when a family member would ask a question or need something, she found that she\u2019d unnecessarily become upset or lack the capacity to help with what were normally easy tasks. Her eye-opener moment came when she got upset with her mom, who had asked her to pick up something from the store.<\/p>\n\n\n\n<p>\u201cI wasn\u2019t having any fun, not at parties or with anything,\u201d Davis says. \u201cThere should be some sort of happiness, joy and positive emotions sprinkled into what you do on some days. That used to be present, but it was eroding for me.\u201d<\/p>\n\n\n\n<p>Job burnout is more than having a bad week or feeling exhausted at the end of each day.<\/p>\n\n\n\n<p>\u201cBurnout is a sense of chronic cynicism or frustration,\u201d Davis says, and it can lead to poor quality of life, poor performance, and depression.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What Burnout Is and How It Manifests<\/h2>\n\n\n\n<p>Nearly five years ago, the World Health Organization recognized <a href=\"https:\/\/www.who.int\/news\/item\/28-05-2019-burn-out-an-occupational-phenomenon-international-classification-of-diseases\">work burnout<\/a> as an occupational phenomenon. Symptoms are characterized by three components:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Constant feelings of exhaustion<\/li>\n\n\n\n<li>Intensified mental distance from your job or feelings of cynicism or negativity toward one\u2019s occupation<\/li>\n\n\n\n<li>Reduced effectiveness at one\u2019s work<\/li>\n<\/ul>\n\n\n\n<p>To a real estate professional, burnout can present itself as a constant annoyance with clients and their needs, for instance. Agents might even start questioning whether its really necessary or not to answer another client question or show yet another home. Agents aren\u2019t doing so because they don\u2019t want to provide the best level of service, but rather because their mental and emotional resources are depleted.<\/p>\n\n\n\n<p>Another example of how burnout manifests is ambivalence, Davis says. For instance, an agent facing burnout might feel victimized by the market and resort to the thought that they can\u2019t change anything\u2014there\u2019s no point in trying. Rather than a feeling of acceptance, which is healthy, Davis says, in cases of burnout, disconnection from the work is what surfaces.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Why Be Concerned About Workplace Burnout<\/h2>\n\n\n\n<p>For a broker, it\u2019s important to know the signs of burnout and the tools available to agents. An agent in burnout is an agent in need, and if the issue is left unaddressed, consequences could stack up for the agent and the brokerage.<\/p>\n\n\n\n<p>Health care provider the Mayo Clinic asserts that <a href=\"https:\/\/www.mayoclinic.org\/healthy-lifestyle\/adult-health\/in-depth\/burnout\/art-20046642#Consequences%20of%20Job%20Burnout\">ignored or unaddressed job burnout<\/a> can cause some major health problems including fatigue, alcohol or substance abuse, heart disease, high blood pressure, Type 2 diabetes and vulnerability to other illnesses. Sufferers also feel drained, have fewer coping skills and possible anger or irritation.<\/p>\n\n\n\n<p>\u201cAs the market is changing with inventory so tight and higher interest rates, industry practitioners find themselves taking on more than they would before,\u201d says Rebecca Thomson, regional vice president for Coldwell Banker Realty in Chicago. She supervises more than 2,000 agents in 19 offices across Illinois, Wisconsin, Indiana and Michigan.<\/p>\n\n\n\n<p>Thomson says real estate professionals burn themselves out because they have so much to deal with, adding that it\u2019s especially true for women.<\/p>\n\n\n\n<p>\u201cThey are delegating personal and business responsibilities. The pandemic put more on them, such as when kids had to be homeschooled or taking care of elderly family members,\u201d she adds.<\/p>\n\n\n\n<p>She says agents must take care of themselves but, much of the time, they don\u2019t realize they\u2019re overworked or in burnout until it\u2019s caused major issues. Brokers are in a unique position to help agents navigate burnout and even prevent it from occurring in the first place.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Five Ways to Help Agents Avoid Burnout\u2014And Work Through It<\/h2>\n\n\n\n<p><strong>Schedule time between agents and managers.<\/strong> \u201cOur management team are trained coaches,\u201d Thomson explains. \u201cOur offices are focused on culture collaboration instead of cutthroat culture.\u201d Having leaders checking in with agents on a regular basis can give them the community and care they might need. With new agents, Thomson gives them a journal to write down all the things happening, what they are learning, and what they are feeling. Davis says that leaders need to ask how people are. \u201cWe need to ask what is stressing them out. How are they really?\u201d<\/p>\n\n\n\n<p><strong>Offer recognition regularly.<\/strong> One of the main reasons workplace burnout happens is because an employee or agent doesn\u2019t feel appreciated for their contributions to the business, Davis says. \u201cEven a cursory thank you can help. But encourage and push leaders to move beyond that. Identify the specific behavior that made the good outcome,\u201d she adds. It\u2019s easy to recognize top performers, but it\u2019s also important to make sure to recognize each agent for their strengths and what they bring to the brokerage.<\/p>\n\n\n\n<p><strong>Present resources to ease the workload.<\/strong> Make sure agents have enough training and knowledge to use all the systems and processes available so they can save time, Thomson says. Understand what you as a leader can help them automate to reclaim their time. Find other ways to free them up so they can spend more time with family, friends and on hobbies.<\/p>\n\n\n\n<p><strong>Teach them to say no.<\/strong> Thomson realized that her Type A personality was pushing her toward burnout. \u201cI began to realize that I couldn\u2019t say yes to everything. I then began to understand that we can\u2019t expect ourselves [to perform at] 100% all the time. Sometimes, 80 to 90% is OK.\u201d Helping agents realize this is important to their mental health. An email doesn\u2019t have to be worded perfectly, for example. It just needs to be professional, kind and timely.<br \/><br \/><strong>Get educated about burnout<\/strong>. \u201cThere\u2019s a ton of education missing at the leader level about burnout,\u201d Davis says, and one of the best ways you can help your agents is by understanding what burnout is and what resources are available. She also feels that leaders need to understand what makes people light up when it comes to their work. \u201cWhen you are excited about what you are doing, the time is flying by.\u201d<\/p>\n\n\n\n<p>A <a href=\"https:\/\/www.mayoclinicproceedings.org\/article\/S0025-6196(16)30625-5\/pdf\">study<\/a> from the Mayo Clinic discovered a few years ago that physicians who spend 20%&nbsp;of their time doing \u201cwork they find most meaningful are at dramatically lower risk for burnout.\u201d For real estate agents, that translates to figuring out what makes them light up in their careers and doing more of it. A couple of tweaks might be all that\u2019s needed.<\/p>\n\n\n\n<p>National Association of REALTORS\u00ae<br \/>Reprinted with permission<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Burnout is a serious issue that affects more than performance at work. Know the signs and how to help your agents get through it. Before Paula Davis founded the Stress &amp; Resilience Institute in Milwaukee and wrote the book Beating Burnout at Work, she spent several years as a commercial real estate practitioner. The inkling &hellip; <\/p>\n<p><a class=\"more-link btn\" href=\"http:\/\/www.anthonydidonato.net\/wordpress\/help-your-agents-work-through-burnout\/\">Continue reading<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[16,8],"tags":[5,32,4,9],"class_list":["post-25045","post","type-post","status-publish","format-standard","hentry","category-news","category-real-estate-tips","tag-anthony-didonato","tag-news","tag-real-estate","tag-tips","item-wrap"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Help Your Agents Work Through Burnout - Real Estate Agent and Sales in PA - Anthony DiDonato Broomall, Media, Delaware County and surrounding areas in Pennsylvania<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"http:\/\/www.anthonydidonato.net\/wordpress\/help-your-agents-work-through-burnout\/\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"admin\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"6 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"http:\\\/\\\/www.anthonydidonato.net\\\/wordpress\\\/help-your-agents-work-through-burnout\\\/#article\",\"isPartOf\":{\"@id\":\"http:\\\/\\\/www.anthonydidonato.net\\\/wordpress\\\/help-your-agents-work-through-burnout\\\/\"},\"author\":{\"name\":\"admin\",\"@id\":\"http:\\\/\\\/www.anthonydidonato.net\\\/wordpress\\\/#\\\/schema\\\/person\\\/964792b6994e8cc4cbddc36ad4824908\"},\"headline\":\"Help Your Agents Work Through Burnout\",\"datePublished\":\"2025-07-15T12:56:47+00:00\",\"dateModified\":\"2025-07-15T12:56:49+00:00\",\"mainEntityOfPage\":{\"@id\":\"http:\\\/\\\/www.anthonydidonato.net\\\/wordpress\\\/help-your-agents-work-through-burnout\\\/\"},\"wordCount\":1226,\"publisher\":{\"@id\":\"http:\\\/\\\/www.anthonydidonato.net\\\/wordpress\\\/#\\\/schema\\\/person\\\/964792b6994e8cc4cbddc36ad4824908\"},\"keywords\":[\"Anthony DiDonato\",\"News\",\"Real Estate\",\"tips\"],\"articleSection\":[\"News\",\"Real Estate Tips\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"http:\\\/\\\/www.anthonydidonato.net\\\/wordpress\\\/help-your-agents-work-through-burnout\\\/\",\"url\":\"http:\\\/\\\/www.anthonydidonato.net\\\/wordpress\\\/help-your-agents-work-through-burnout\\\/\",\"name\":\"Help Your Agents Work Through Burnout - 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Skilled, smart and enthusiastic about his work and his life, Anthony DiDonato has the appealing combination of business sense and people skills gives him an edge in an industry that demands both. Educated at Drexel University with a dual major in accounting and finance and minors in management and psychology Anthony DiDonato offers over 25 years of experience in the real estate industry. He has been a real estate investor since 1985 and a member of H.A.P.C.O. (Landlord Association). He became a licensed Realtor in 1992 and a member of the Local, Pennsylvania and National Associations of Realtors. Anthony DiDonato is also a member of the Computerized Multiple Listings, (MLS) and Internet Marketing Programs. In 1997 Anthony DiDonato became Century 21 All-Elite, Inc. Corporate Secretary. Anthony DiDonato believes in taking his profession to the highest level of quality service. He is known for finding that \u201cperfect\u201d property in Philadelphia, Delaware County, Chester County, Montgomery County and surrounding areas in Pennsylvania for his buyers and helping his sellers prepare their properties so they sell quickly and efficiently. When it comes time to negotiate the terms of a contract, Anthony DiDonato has the knowledge, experience, and professionalism applied to meeting \u2013 or exceeding \u2013 his clients\u2019 expectations. His service to his clients is second to none. His honesty and integrity have been his claim to fame. 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Skilled, smart and enthusiastic about his work and his life, Anthony DiDonato has the appealing combination of business sense and people skills gives him an edge in an industry that demands both. Educated at Drexel University with a dual major in accounting and finance and minors in management and psychology Anthony DiDonato offers over 25 years of experience in the real estate industry. He has been a real estate investor since 1985 and a member of H.A.P.C.O. (Landlord Association). He became a licensed Realtor in 1992 and a member of the Local, Pennsylvania and National Associations of Realtors. Anthony DiDonato is also a member of the Computerized Multiple Listings, (MLS) and Internet Marketing Programs. In 1997 Anthony DiDonato became Century 21 All-Elite, Inc. Corporate Secretary. Anthony DiDonato believes in taking his profession to the highest level of quality service. He is known for finding that \u201cperfect\u201d property in Philadelphia, Delaware County, Chester County, Montgomery County and surrounding areas in Pennsylvania for his buyers and helping his sellers prepare their properties so they sell quickly and efficiently. When it comes time to negotiate the terms of a contract, Anthony DiDonato has the knowledge, experience, and professionalism applied to meeting \u2013 or exceeding \u2013 his clients\u2019 expectations. His service to his clients is second to none. His honesty and integrity have been his claim to fame. For Superior Real Estate Representation in the Delaware Valley, Philadelphia, Delaware County, Chester County, Montgomery County and surrounding areas in Pennsylvania\u2026 call Anthony DiDonato.","sameAs":["http:\/\/www.anthonydidonato.net"],"url":"http:\/\/www.anthonydidonato.net\/wordpress\/author\/admin\/"}]}},"_links":{"self":[{"href":"http:\/\/www.anthonydidonato.net\/wordpress\/wp-json\/wp\/v2\/posts\/25045","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/www.anthonydidonato.net\/wordpress\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/www.anthonydidonato.net\/wordpress\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/www.anthonydidonato.net\/wordpress\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/www.anthonydidonato.net\/wordpress\/wp-json\/wp\/v2\/comments?post=25045"}],"version-history":[{"count":1,"href":"http:\/\/www.anthonydidonato.net\/wordpress\/wp-json\/wp\/v2\/posts\/25045\/revisions"}],"predecessor-version":[{"id":25046,"href":"http:\/\/www.anthonydidonato.net\/wordpress\/wp-json\/wp\/v2\/posts\/25045\/revisions\/25046"}],"wp:attachment":[{"href":"http:\/\/www.anthonydidonato.net\/wordpress\/wp-json\/wp\/v2\/media?parent=25045"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/www.anthonydidonato.net\/wordpress\/wp-json\/wp\/v2\/categories?post=25045"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/www.anthonydidonato.net\/wordpress\/wp-json\/wp\/v2\/tags?post=25045"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}