{"id":12824,"date":"2018-01-22T14:30:06","date_gmt":"2018-01-22T14:30:06","guid":{"rendered":"http:\/\/www.anthonydidonato.net\/wordpress\/?p=12824"},"modified":"2018-01-22T14:30:09","modified_gmt":"2018-01-22T14:30:09","slug":"clients-hate-automated-messages","status":"publish","type":"post","link":"http:\/\/www.anthonydidonato.net\/wordpress\/clients-hate-automated-messages\/","title":{"rendered":"Why Your Clients Hate Automated Messages"},"content":{"rendered":"<h1>Why Your Clients Hate Automated Messages<\/h1>\n<div id=\"attachment_12825\" style=\"width: 588px\" class=\"wp-caption alignnone\"><a href=\"http:\/\/www.anthonydidonato.net\/wordpress\/2018\/01\/22\/clients-hate-automated-messages\/attachment\/01222018\/\" rel=\"attachment wp-att-12825\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-12825\" class=\"size-full wp-image-12825\" src=\"http:\/\/www.anthonydidonato.net\/wordpress\/wp-content\/uploads\/2018\/01\/01222018.png\" alt=\"Why Your Clients Hate Automated Messages\" width=\"588\" height=\"930\" \/><\/a><p id=\"caption-attachment-12825\" class=\"wp-caption-text\">Why Your Clients Hate Automated Messages<\/p><\/div>\n<p>f you\u2019ve set up automated replies to prospect inquiries online, you may be saving time\u2014but turning off potential customers. Only 14 percent of consumers say they will respond to a message they perceive to be automated, while the rest say they\u2019ll ignore it and move on to another service or professional, according to a new white paper produced by Move Inc.\u2019s Realsuite business solution platform for real estate professionals.<\/p>\n<p>The vast majority of consumers in the study, \u201c<a href=\"http:\/\/www.realsuite.io\/research\/\" target=\"_blank\" rel=\"noopener\">Shift Happens: How to Capture, Communicate, and Close in Today\u2019s \u2018On Demand\u2019 World<\/a>,\u201d say they crave personalized communication from an agent as they undergo the real estate process. Three of the top five qualifiers consumers use when selecting an agent cannot be replaced by technology, the study found. Consumers seek greater transparency every step of the way, and three out of four home buyers want an online system to track the offer-to-close process. Buyers say agents\u2019 insider knowledge of upcoming assessments, homeowner association fees, and neighborhood details is just as critical to them as information on pricing trends, recent sales, and days on market.<\/p>\n<p>\u201cThis is a critical time for real estate professionals,\u201d says\u00a0Luke Glass, executive vice president of industry platforms for Move, the operator of realtor.com\u00ae. \u201cThe emergence of technology and automation has greatly improved the real estate process in some ways, yet these findings reveal that many agents are failing to leverage technology, or to use it properly, at key points along the journey\u2014to the detriment of the agent-client relationship. \u2026 Finding the right balance between automation and personalization is critical to an agent\u2019s ability to deliver an exceptional experience, yield more closed business, and bring more repeat and referral business into the pipeline.\u201d<\/p>\n<p>Move unveiled its <a href=\"http:\/\/www.realsuite.io\/beta\/\" target=\"_blank\" rel=\"noopener\">Realsuite platform<\/a> in beta mode last fall. Currently, more than 1,100 real estate professionals are testing it.<\/p>\n<p><em>Source: <a href=\"http:\/\/news.move.com\/2018-01-18-New-consumer-research-from-Realsuite-resets-the-bar-for-real-estate-agents\" target=\"_blank\" rel=\"noopener\">Move Inc.<\/a><\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Why Your Clients Hate Automated Messages f you\u2019ve set up automated replies to prospect inquiries online, you may be saving time\u2014but turning off potential customers. Only 14 percent of consumers say they will respond to a message they perceive to be automated, while the rest say they\u2019ll ignore it and move on to another service &hellip; <\/p>\n<p><a class=\"more-link btn\" href=\"http:\/\/www.anthonydidonato.net\/wordpress\/clients-hate-automated-messages\/\">Continue reading<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[16,8],"tags":[5,32,4,9],"class_list":["post-12824","post","type-post","status-publish","format-standard","hentry","category-news","category-real-estate-tips","tag-anthony-didonato","tag-news","tag-real-estate","tag-tips","item-wrap"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Why Your Clients Hate Automated Messages - Real Estate Agent and Sales in PA - Anthony DiDonato Broomall, Media, Delaware County and surrounding areas in Pennsylvania<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.anthonydidonato.net\/wordpress\/clients-hate-automated-messages\/\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"admin\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.anthonydidonato.net\\\/wordpress\\\/clients-hate-automated-messages\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.anthonydidonato.net\\\/wordpress\\\/clients-hate-automated-messages\\\/\"},\"author\":{\"name\":\"admin\",\"@id\":\"http:\\\/\\\/www.anthonydidonato.net\\\/wordpress\\\/#\\\/schema\\\/person\\\/964792b6994e8cc4cbddc36ad4824908\"},\"headline\":\"Why Your Clients Hate Automated Messages\",\"datePublished\":\"2018-01-22T14:30:06+00:00\",\"dateModified\":\"2018-01-22T14:30:09+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.anthonydidonato.net\\\/wordpress\\\/clients-hate-automated-messages\\\/\"},\"wordCount\":337,\"publisher\":{\"@id\":\"http:\\\/\\\/www.anthonydidonato.net\\\/wordpress\\\/#\\\/schema\\\/person\\\/964792b6994e8cc4cbddc36ad4824908\"},\"image\":{\"@id\":\"https:\\\/\\\/www.anthonydidonato.net\\\/wordpress\\\/clients-hate-automated-messages\\\/#primaryimage\"},\"thumbnailUrl\":\"http:\\\/\\\/www.anthonydidonato.net\\\/wordpress\\\/wp-content\\\/uploads\\\/2018\\\/01\\\/01222018.png\",\"keywords\":[\"Anthony DiDonato\",\"News\",\"Real Estate\",\"tips\"],\"articleSection\":[\"News\",\"Real Estate Tips\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.anthonydidonato.net\\\/wordpress\\\/clients-hate-automated-messages\\\/\",\"url\":\"https:\\\/\\\/www.anthonydidonato.net\\\/wordpress\\\/clients-hate-automated-messages\\\/\",\"name\":\"Why Your Clients Hate Automated Messages - 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Skilled, smart and enthusiastic about his work and his life, Anthony DiDonato has the appealing combination of business sense and people skills gives him an edge in an industry that demands both. Educated at Drexel University with a dual major in accounting and finance and minors in management and psychology Anthony DiDonato offers over 25 years of experience in the real estate industry. He has been a real estate investor since 1985 and a member of H.A.P.C.O. (Landlord Association). He became a licensed Realtor in 1992 and a member of the Local, Pennsylvania and National Associations of Realtors. Anthony DiDonato is also a member of the Computerized Multiple Listings, (MLS) and Internet Marketing Programs. In 1997 Anthony DiDonato became Century 21 All-Elite, Inc. Corporate Secretary. Anthony DiDonato believes in taking his profession to the highest level of quality service. He is known for finding that \u201cperfect\u201d property in Philadelphia, Delaware County, Chester County, Montgomery County and surrounding areas in Pennsylvania for his buyers and helping his sellers prepare their properties so they sell quickly and efficiently. When it comes time to negotiate the terms of a contract, Anthony DiDonato has the knowledge, experience, and professionalism applied to meeting \u2013 or exceeding \u2013 his clients\u2019 expectations. His service to his clients is second to none. His honesty and integrity have been his claim to fame. For Superior Real Estate Representation in the Delaware Valley, Philadelphia, Delaware County, Chester County, Montgomery County and surrounding areas in Pennsylvania\u2026 call Anthony DiDonato.\",\"sameAs\":[\"http:\\\/\\\/www.anthonydidonato.net\"],\"url\":\"http:\\\/\\\/www.anthonydidonato.net\\\/wordpress\\\/author\\\/admin\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Why Your Clients Hate Automated Messages - Real Estate Agent and Sales in PA - Anthony DiDonato Broomall, Media, Delaware County and surrounding areas in Pennsylvania","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.anthonydidonato.net\/wordpress\/clients-hate-automated-messages\/","twitter_misc":{"Written by":"admin","Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.anthonydidonato.net\/wordpress\/clients-hate-automated-messages\/#article","isPartOf":{"@id":"https:\/\/www.anthonydidonato.net\/wordpress\/clients-hate-automated-messages\/"},"author":{"name":"admin","@id":"http:\/\/www.anthonydidonato.net\/wordpress\/#\/schema\/person\/964792b6994e8cc4cbddc36ad4824908"},"headline":"Why Your Clients Hate Automated Messages","datePublished":"2018-01-22T14:30:06+00:00","dateModified":"2018-01-22T14:30:09+00:00","mainEntityOfPage":{"@id":"https:\/\/www.anthonydidonato.net\/wordpress\/clients-hate-automated-messages\/"},"wordCount":337,"publisher":{"@id":"http:\/\/www.anthonydidonato.net\/wordpress\/#\/schema\/person\/964792b6994e8cc4cbddc36ad4824908"},"image":{"@id":"https:\/\/www.anthonydidonato.net\/wordpress\/clients-hate-automated-messages\/#primaryimage"},"thumbnailUrl":"http:\/\/www.anthonydidonato.net\/wordpress\/wp-content\/uploads\/2018\/01\/01222018.png","keywords":["Anthony DiDonato","News","Real Estate","tips"],"articleSection":["News","Real Estate Tips"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/www.anthonydidonato.net\/wordpress\/clients-hate-automated-messages\/","url":"https:\/\/www.anthonydidonato.net\/wordpress\/clients-hate-automated-messages\/","name":"Why Your Clients Hate Automated Messages - 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Skilled, smart and enthusiastic about his work and his life, Anthony DiDonato has the appealing combination of business sense and people skills gives him an edge in an industry that demands both. Educated at Drexel University with a dual major in accounting and finance and minors in management and psychology Anthony DiDonato offers over 25 years of experience in the real estate industry. He has been a real estate investor since 1985 and a member of H.A.P.C.O. (Landlord Association). He became a licensed Realtor in 1992 and a member of the Local, Pennsylvania and National Associations of Realtors. Anthony DiDonato is also a member of the Computerized Multiple Listings, (MLS) and Internet Marketing Programs. In 1997 Anthony DiDonato became Century 21 All-Elite, Inc. Corporate Secretary. Anthony DiDonato believes in taking his profession to the highest level of quality service. 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